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PRACTICE
POLICIES
Appointments: on scheduled basis
only.
Office hours: M-F, 9-5
Limited availability for new patients; contact Monica O'Rourke at the
telephone number below.
CONTACT
INFORMATION:
Voice-mail, daytime: 212-420-2801
Dr. Hellerstein's assistant:
Monica O'Rourke 212-420-4286
Mood Disorders Research Unit:
Research Coordinator: Sarai Batchelder, PhD 212-420-2742
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EMERGENCY
CONTACT:
Answering service: 212-614-1753
(Page Operator can take messages or can contact Dr. Hellerstein or the covering
physician in case of emergency)
In case of emergency, go to the nearest Emergency Room.
INSURANCE
COVERAGE:
Dr. Hellerstein is a provider
for most Oxford Health Care plans, and some (limited) US Health Care plans.
In these cases, copayments and deductibles must be paid at the time of
visit.
In general, with other insurance carriers, services are provided on a
fee-for-service basis.
MISSED AND
CANCELLED APPOINTMENTS:
Patients will be charged for
missed appointments or for appointments cancelled without a minimum
of 24 hours notice (24 hour notice includes work days, not weekends).
Exceptions to this policy will be made only in cases of life-threatening
emergencies |
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